Privacy Policy
Effective Date: 01.01.2024
Welcome to Island UK. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, islanduk.co.uk, or engage with our services related to the export and import of goods.
1. Information We Collect
We may collect various types of information, including:
Personal Information: When you contact us, place an order, or request a quote, we may collect personal details such as your name, email address, phone number, and company name.
Transactional Information: Details of transactions you carry out through our website, including the type and value of goods imported or exported.
Technical Data: This includes your IP address, browser type, and operating system, as well as information about how you interact with our website, such as pages visited and time spent on the site.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website, analyze site traffic, and understand user behavior.
2. How We Use Your Information
We use the information we collect for the following purposes:
To Provide Services: To process your orders, manage shipments, and deliver the goods you’ve requested.
To Communicate: To respond to your inquiries, provide customer support, send updates on your orders, and notify you of any changes to our services.
To Improve Our Website: To analyze how our website is used, allowing us to enhance the user experience and tailor our content and services to better meet your needs.
To Comply with Legal Obligations: To comply with applicable laws, regulations, and industry standards.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
Service Providers: Third-party companies that assist us in providing our services, such as shipping companies, payment processors, and IT service providers. These partners are contractually obligated to keep your information confidential and use it only for the purposes of providing services to Island UK.
Legal and Regulatory Authorities: If required by law or to protect our legal rights, we may disclose your information to regulatory bodies, government authorities, or legal counsel.
4. Data Security
We take data security seriously and implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, please note that no method of transmission over the Internet or method of electronic storage is completely secure.
5. Your Rights
You have the right to:
Access: Request a copy of the personal data we hold about you.
Rectify: Request corrections to any inaccurate or incomplete information.
Erase: Request the deletion of your personal data, subject to certain legal obligations.
Restrict Processing: Request that we limit the use of your data under certain circumstances.
Object: Object to the processing of your data based on legitimate interests.
To exercise any of these rights, please contact us using the contact details provided below.
6. Cookies
Our website uses cookies to improve your browsing experience. Cookies are small data files stored on your device that help us understand how you interact with our website. You can manage your cookie preferences through your browser settings.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically to stay informed about how we protect your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Island UK
71-75 Shelton Street, London, WC2H 9JQ
Phone: +44 843 886 9015
Email: info@islanduk.co.uk
Thank you for trusting Island UK with your personal information.
